what measures, metrics or tool might HR professionals use to assess the effectiveness of HRM and/or HCM and /or its contribution to business performance?

Solution

The effectiveness of human resources management / Human capital management and its contribution to business performance can be explained in the following headings,

1) Return on investment: Most of the organizations see their investment like Cost to company, welfare expenses etc. on HR activities and the contribution of its employees for business development. For example: suppose